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Starting in December 2024, the ANA SUITE CHECK-IN and ANA PREMIUM CHECK-IN will be renovated for domestic flights at Haneda Airport.
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With the addition of more counters and the latest security screening equipment, passenger wait times will be reduced, allowing for a smoother security checkpoint experience.
TOKYO, Nov. 21, 2024 – All Nippon Airways (ANA), Japan’s largest 5-Star airline for 11 consecutive years, will renovate its check-in facilities in phases. The ANA SUITE CHECK-IN for Diamond Service members will be renewed starting Dec. 2, 2024, followed by the north side ANA PREMIUM CHECK-IN for premium members and premium class passengers on Dec. 18. Renovations for the south side the ANA PREMIUM CHECK-IN will be completed in Summer 2025.
The redesigned ANA SUITE CHECK-IN will feature more counters and a spacious, comfortable check-in layout. The ANA PREMIUM CHECK-IN has been upgraded with new digital signage and an improved layout for added convenience for p【About ANA SUITE CHECK-IN / ANA PREMIUM CHECK-IN】assengers. The renovations will also introduce streamlined security procedures, eliminating the need to remove laptops and liquids from carry-on baggage. The implementation of smart lanes technology will further expedite the check-in process.
“ANA is committed to providing a superior travel experience for our customers,” Tomoji Ishii, Executive Vice President, Customer Experience Management and Planning of ANA said. “These renovations demonstrate our dedication to passenger comfort and ease, showcasing Japanese craftsmanship and sustainable practices like incorporating recycled materials and traditional techniques. We will continue to innovate and enhance our services to exceed customer expectation.”
Toban, decorative ceramic panels, will adorn the façade of each facility. The panels are made from recycled fragments of in-flight tableware, showcasing unique color and texture of each piece of pottery produced by artisans. The wall surface of the ANA SUITE CHECK-IN will feature traditional plastering, a technique recognized as a UNESCO Intangible Cultural Heritage. Completing the design is environmentally conscious flooring made of carbon-neutral natural linoleum.
