As EVA Air ramps flights back up to pre-Covid frequencies, it is staying firmly focused on service quality and safety. AirlineRatings has recognized it among the Top 25 Best Airlines in the World for 2023, ranking EVA 8th. The influential online product, safety and COVID-19 protections ratings site ranked EVA 9th place among the Top 20 Safest Airlines for 2023 in January. More information about the ratings site and its awards can be found at Home Page – Airline Ratings. Updates about EVA’s schedules, services and safety practices are available at http://www.evaair.com/.
To be named in the top 25, airlines must achieve a seven-star safety rating and demonstrate leadership in innovation for passenger comfort.
“We are focused on leadership and airlines that innovate to make a real difference to the passenger experience,” said AirlineRatings.com Editor-in-Chief Geoffrey Thomas.
“We are delighted that efforts by the entire EVA staff have been recognized by Airline Ratings,” said EVA President Clay Sun. “During Pandemic lockdowns, we continued to improve our services. Now that lockdowns have ended, we are resuming flights and the high quality in-flight services our passengers look forward to. As an example, we are enriching and diversifying our onboard catering to offer dining options created by our acclaimed chefs to passengers on multiple routes at the same time.”
EVA used its time during COVID lockdowns to identify and adopt services and procedures that enhance and improve personalized airline travel experiences for passengers. It employed the latest technologies to accelerate digital conveniences such as automatic check-in and introduced electronic onboard reading materials such as newspapers and magazines. At the same time, it focused on continuously improved services, launching new inflight meals created in collaboration with Michelin-starred Chef Nakamura, Chef Paul Lee and Ching-Biao Huang, the gourmet Chinese food celebrity chef. It also added award-winning inflight beverages, featuring “Simple Kaffa” by World Barista Champion Berg Wu and VWI from World Brewers Cup Champion Chad Wang.
More than 360 of the airlines listed on AirlineRatings.com carry 99 percent of the world’s passengers and have a product rating from the site. For a place among the world’s best airlines, an airline must earn a seven-star safety rating, the highest safety ranking. The rating system is designed to include factors related to audits from aviation’s governing bodies, leading global associations and the airlines’ own safety data.
EVA will continue to improve, innovate and introduce new and upgraded services designed to enhance passenger experiences in all of its cabins.