TOKYO, Jul. 23, 2026 – All Nippon Airways Co., Ltd. (hereinafter “ANA”) today announced it has renewed its pre-ordering service for international in-flight duty-free shopping. Orders on the new Pre-Order Service Website will be available for flights departing on or after Saturday, August 1, 2026 (excluding certain flights).
ANA’s new Pre-Order Service Website allows customers to browse products from their PCs or smartphones, regardless of flight reservation status. To accommodate more customers, ANA has expanded the supported languages to include Japanese, English, Chinese [Simplified/Traditional], Italian, and Spanish.
To encourage more customers to experience the newly reinvented Pre-Order Service, ANA will offer discounts of up to 15%*1 on eligible items as part of its “Pre-Order Service Renewal Campaign”.
“Driven by our commitment to passenger comfort and convenience, we have revamped our international in-flight duty-free pre-order service, “said Keiji Omae, Member of the Board and Executive Vice President of Customer Experience at ANA. “By offering a wider selection of exclusive products and an extended pre-order window, we look forward to elevating the in-flight shopping experience and unlocking a wider, more seamless journey.”
■ Three Key Points of the New Pre-Order Service
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1: Place orders from 45 days up to 2 days prior to departure (3 days for flights departing from outside Japan)*2
An extended ordering window allows customers to secure popular items early or take time making selections.-
*2 Flights departing from Japan: From 45 days to 2 days prior to departure (until 11:59 PM JST when the process is completed). Flights departing from outside Japan: From 45 days to 3 days prior to departure (until 11:59 PM JST when the process is completed)
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While the selection available on board is limited, pre-ordering allows customers to check inventory on the website while ordering. Customers can choose from a lineup of approximately 300 items—significantly exceeding the onboard selection—including exclusive products not listed in the inflight magazine “ANA SKY SHOP”.
3: Smart shopping with advance online payment
Advance online payment*3 on the website is now available at the time of ordering. This eliminates the need for payment procedures on board, allowing customers to receive items smoothly on the day of their flight.
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*3 Payment is accepted via credit card and debit card only. Credit card information is entered at the time of ordering, and the transaction is finalized after you receive the products on board. Cash is not accepted.
■ “Up to 15% OFF*1 ” Pre-Order Service Renewal Campaign Overview
To commemorate the relaunch, ANA is running a limited-time campaign offering up to 15% off*1 eligible items for customers who place an order on the new Pre-Order Service Website.
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*1 Due to the payment processing system, the actual discount applied at final checkout may be greater than displayed.
【Campaign Eligibility*4】
Order Period : Wednesday, July 22, 2026 – Sunday, August 16, 2026 *Until 11:59 PM JST
Eligible Flights : Flights departing between Saturday, August 1 and Wednesday, September 30, 2026 (excluding certain flights*5)
Click here for campaign details：
https://www.ana.co.jp/en/jp/mycampaign/202607preorderrenewal/
Service Name: ANA International In-Flight Duty-Free “Pre-Order Service”
Renewal Date: Wednesday, July 22, 2026
Eligible Routes: All ANA international routes (*Excludes codeshare flights, etc.; applicable only to ANA-operated and AJX-operated flights)
New Pre-Order Service Website URL: https://www.anaskyshop.ana.co.jp/en/
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About All Nippon Airways (ANA)
Founded in 1952 with just two helicopters, All Nippon Airways (ANA) has grown to become Japan’s largest airline and a global leader in premium service.
ANA operates an extensive international and domestic network, connecting destinations across Asia, North America, Europe and beyond. With a focus on quality and omotenashi, ANA delivers a consistently high standard of service across every stage of the journey.
ANA is the only Japanese airline to have earned SKYTRAX’s 5-Star rating every year since 2013, underscoring its consistent excellence. The airline is also a four-time recipient of the Air Transport World’s (ATW) Airline of the Year award. In 2025, ANA was honored with FlightGlobal’s Executive Leadership: Asia-Pacific Award, reflecting its continued focus on innovation and strategic growth.
As part of ANA HOLDINGS Inc., ANA continues to invest in the onboard experience, its fleet and digital services to enhance the travel experience for passengers worldwide.
For more information about ANA and ANA HD, please visit: https://www.ana.co.jp/group/en/
