TOKYO, July 1, 2025 – To offer diverse solutions for all airport users, ANA Holdings (ANA HD) is launching a new trial program, “MoVA,” a rental service for self-propelled wheelchairs, electric wheelchairs and strollers at Kansai International Airport (KIX) starting July 1.
Developed in collaboration with Care’x Inc. and Imasen Engineering Corporation, the MoVA service marks a first1 for a Japanese airline. ANA HD’s objective is to foster a society where individuals of any age can enjoy travel without mobility being a barrier.
“ANA’s corporate vision is ‘Uniting the world in wonder'” said Yoshiaki Tsuda, Director of New Business Development at ANA HD. “Due to various constraints, such as physical, economic, time-wise, and geopolitical, fewer than 10%2 of the world population travels by air annually. I believe that MoVA will expand accessibility and allow more people to enjoy air travel in wonder.”
Background and Objectives of the Trial Program
With evolving societal demographics and a growing interest in universal tourism, the transportation needs of airport users are becoming more diverse. However, current airport wheelchair rental services often fall short because they don’t allow for continuous use, making it difficult for travelers to seamlessly move from the airport to their final destination. To address this, ANA HD’s trial program will demonstrate how MoVA can solve the issue of continuous use, ensuring travelers can keep mobility devices for their entire journey.
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1 This is the first time a Japanese airline will offer a rental service in the airport arrival lobby that allows passengers to take self-propelled wheelchairs, electric wheelchairs, and baby carriages out of the airport, based on ANA’s research.
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2 Estimates based on ANA HD’calculations
This initiative was developed based on direct experiences and recommendations from ANA cabin attendants. Their daily interactions with customers, combined with insights from working with local governments, highlighted the inconvenience of current transportation options, ultimately inspiring this project. It is expected to significantly improve user convenience and promote barrier-free transportation.
This trial program will identify user profiles, assess their needs and validate an operational model. These efforts will guide future rental item selections, refine operational strategies and determine the most effective promotion methods. Looking ahead, ANA HD’s goal is to expand the service to airports and major facilities across Japan, ultimately spearheading a “rent anywhere, return anywhere” service.
Overview of the Trial Program
| Item | Content |
|---|---|
| Project Name | MoVA |
| Rental Items Provided | Self-propelled wheelchairs: five units; Electric wheelchairs: two units; Strollers: five units |
| Implementation Period | July 1 – October 31, 2025 (planned) |
| Eligible Users | Passengers traveling on domestic or international ANA flights or ANA code-share flights at KIX who wish to use a wheelchair or a stroller |
| Pick-up/Return Location | Kansai International Airport Terminal 1, 2nd Floor, ANA Domestic Departure Counter |
| Business Hours | 6:00 – 21:00 (JST) |
| Reservation Method | Reserve via the Veltra website https://www.veltra.com/en/asia/japan/osaka/a/195630(English)  https://www.veltra.com/jp/japan/osaka/a/194153(Japanese) ※Chinese and Korean pages will be available soon |
Future Outlook
ANA HD will refine the service design based on data and feedback from this trial. In the future, ANA HD plans to expand the number of rental and return locations, evolving MoVA into a highly convenient, accessible service. Through MoVA, ANA HD aims to foster a society where everyone can enjoy the freedom of travel without limitations.
For more information on MoVA and other ANA travel offerings, please visit the ANA website.