EVA Air embraces core values that promote safe and punctual flights, friendly and professional services and innovative, efficient operations.
Spreading Wings, Transforming Dreams
Innovation and Attention to Detail
Embracing the Evergreen Group's corporate culture and encouragement of innovation, challenge and teamwork, EVA homed in on core values that include providing safe, punctual flights, friendly professional services and efficient, innovative operations. EVA led the airline industry in 1992 with the introduction of our premium economy service, named Elite Class now and emulated by other carriers. We upgraded Elite Class further with all of the latest technologies in 2005 when we added brand-new Boeing 777-300ERs to our fleet.
In 2003 when we began acquiring Airbus 330-200s and in 2005 when we began taking delivery of 777-300ERs, we rolled out Premium Laurel Class, our comfortable, technologically advanced top cabin. At the same time, we gave every passenger on these aircraft in-seat Audio/Video on Demand (AVOD) systems with movies, features, music video games, shopping and a Short Message Service.
Starting in 2012, we began unveiling a luxurious new-generation business cabin dubbed Royal Laurel Class with five-star service and amenities that resemble other carriers’ first class. Royal Laurel Class seats are configured in a reverse herringbone, recline 180 degrees and stretch out as much as 79 inches. We designed Royal Laurel Class so that passengers can create cozy inflight cocoons for rest or work or enjoy the company of a travel companion. Each passenger environment includes thoughtful features such as electro-pneumatic lumbar supports, retractable armrests, coat hooks, space for shoe stowage and convenient seat-side tables for beverages, snacks or writing materials, all within easy reach.
We also make flying fun! In 2005 and again in 2011, EVA teamed up with Japan’s Sanrio Corp. to introduce our unique Hello Kitty Jets. Aboard these aircraft, we make every flight cheerful with Hello Kitty- themed aircraft liveries and more than 100 in-flight service items. Flights on our EVA Hello Kitty Jets are memorable experiences for our passengers from the moment they board. And again, EVA has hit a marketing home run with innovation and enthusiasm.
Making Flight Safety Our Priority
EVA has also been distinguished by countless awards and honors over the years. Since 2004, it has repeatedly been ranked as one of the world’s 10 safest airlines by the German aviation publication, Aero International. In 2010 and 2012, US based Travel + Leisure magazine readers voted EVA as one of the top-10 world’s best airlines. And in 2012, air travelers responding to the SKYTRAX 2012 World Airline Awards survey voted EVA Air to have the Best Airline Staff Service in Asia.
Our Global Future
Just as EVA’s commitment to exemplary safety and service standards has earned honors, awards and recognition from domestic and international media, aviation industry groups, travel organizations and government agencies, it has paved the way for a growing service network and loyal passengers worldwide. These distinctions and our passengers tell us that our focus on safety and service quality is valued and give added meaning to our slogan, Sharing the World, Flying Together.
The Philippines’ leading carrier, Cebu Pacific Air (PSE: CEB) took delivery of a brand-new ATR 72-600 aircraft
ANA has been recognized for the "World's Best Airport Services" category by Skytrax.