ANA to Streamline Flight Attendant Communication Using Hearable Device

•Hearable device to debut on Airbus A380 FLYING HONU flights, with the option to expand to other routes.•Innovative new technology to simplify communication between flight attendants.•ANA aims to enhance service by increasing communication opportunities with passengers through new technology.TOKYO, May 23, 2019 - All Nippon Airways (ANA), Japan's largest and 5-Star airline for seven consecutive years, will be debuting exciting new BONX GripOpens in a new window, a hearable device designed to aid in communication between flight attendants. This device combines proprietary technology with a smart application, making it possible for users to speak freely and naturally at any distance, in any environment. This is the latest in a series of movesOpens in a new window that highlight ANA's embrace of advanced technologyOpens in a new window and cement the airline's reputation as an innovator.

"At ANA, we apply the latest technology to constantly improve our ability to offer world-class service, hospitality and comfort aboard our flights," said Akihiko Miura, Executive Vice President of ANA. "By making it easier for flight attendants to communicate with each other, they will be better equipped to meet passenger needs. These hearable devices are just one important tool that ANA is testing, and we look forward to harnessing the latest technological breakthroughs to improve every aspect of the travel experience."
The device will take the place of the intercom in facilitating communication between flight attendants on the Airbus A380. The increased staff required to operate an A380 makes it the perfect case for this promising new technology. This will increase flexibility and give flight attendants more options as they work together to meet passenger needs.
ANA will begin using this hearable device from May 24, 2019 on board the first FLYING HONU flight. Data and feedback will be collected that will help ANA determine if the technology will be expanded to other employees working around the aircraft.

Contact: ANA Corporate Communications, TEL +81-3-6735-1111, publicrelations@ana.co.jp
About ANAFollowing the "Inspiration of Japan" high quality of service, ANA has been awarded the respected 5-Star rating every year since 2013 from SKYTRAX. ANA is the only Japanese airline to win this prestigious designation seven years in a row. Additionally, ANA has been recognized by Air Transport World as "Airline of the Year" three times in the past 10 years - 2007, 2013 and 2018, becoming one of the few airlines winning this prestigious award for multiple times.ANA was founded in 1952 with two helicopters and has become the largest airline in Japan, as well as one of the most significant airlines in Asia, operating 80 international routes and 118 domestic routes. ANA offers a unique dual hub model which enables passengers to travel to Tokyo and connect through the two airports in the metropolitan Tokyo, NARITA and HANEDA, to various destinations throughout Japan, and also offers same day connections between various North American, Asian and Chinese cities. ANA has been a member of Star Alliance since 1999 and has joint venture partnerships with United Airlines, Lufthansa German Airlines, Swiss International Airlines and Austrian Airlines.Besides the full service and award winner carrier ANA, the ANA Group has two LCCs as consolidated subsidiaries, Vanilla Air Inc. and Peach Aviation Limited. The ANA Group carried 53.8 million passengers in FY2017, has approximately 39,000 employees and a fleet of 260 aircraft. ANA is a proud launch customer and the biggest operator of the Boeing 787 Dreamliner. For more information, please refer to the following link.https://www.ana.co.jp/group/en/
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